Contact Us

Asianet Cable

24×7 Helpline number: 0484 4200 800
Customer Care Number: 1800 425 4725 (9:30 to 17:30 Hours)
Mail: helpdesk@asianet.co.in
Tel: + 91 471 3071100 / 2700244
Fax: + 91 471 2527878
Website: www.asianet.co.in

Corporate & Registered Office:

Asianet Digital Network Private Limited,
2 A, Second Floor, Carnival Technopark, Technopark, Kazhakootam,
Thiruvananthapuram. Pin 695581

Escalate your Complaint

If your complaint is not resolved within 24 hrs after registering the complaint with Asianet Cable TV Customer Care, please fill the form to reach the Nodal Officer-Asianet Digital. Thank you.

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Contact Your Regional
Customer Care In Charge

(Monday to Friday 9:30 to 17:30 Hours, Saturday, 9:30 to 13:30 Hours)

Contact Your Nodal Officers

  • If you are not satisfied with the redressal of your complaint by our Call Center, you could approach our Nodal Officer with the complaint number of the complaint you have registered at the Call Center.
  • Work timings: 09:30 hrs to 17:30 hrs.
  • Work days: Monday to Friday.
  • On Saturdays: 09:30 to 13:30hrs.
  • Name of Nodal Officer: Mr. Vijayakumar P D,
  • Address: Asianet Digital Network Pvt Ltd, 2 A, Carnival, Technopark, Kazhakootam, Thiruvananthapuram -695 581
  • Contact Number: + 91 471 3071192
  • Email id : vijaykpd@asianet.co.in

Appellate Authority

  • In case your complaint has not been addressed by our Nodal Officer, you could send your appeals to the Appellate Authority in the prescribed form in duplicate.
  • Appellate Office: Thiruvananthapuram
  • Name of Appellate Authority : Mr Krishnakumar
  • Email id: krishnakumar@asianet.co.in
  • Contact number: + 91 471 3071190 / + 91 8086011023
  • Fax: + 91 471 2527878
  • Address: Asianet Digital Network Pvt Ltd, 2 A, Carnival, Technopark, Kazhakootam, Thiruvananthapuram -695 581

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